Online Banking FAQ
How do I sign up for Internet Banking?
To sign up for Internet Banking, go to our sign on page here
. At the top of that page, inside the blue box, click on the link that says "First Time Users, click here to register." Next, click the begin button and fill out the online registration form. Your application will be sent to Bank of Edmonson County for processing, and you should receive your approval the following business day.
I've forgotten my user name and/or password!
Please contact Bank of Edmonson County to retrieve your user name or reset your password.
Will scheduled transfers I've setup at the bank show in my online scheduled transfers section?
No, any transfers you have scheduled at the bank will be seperate than transfers you schedule online. If you would like your scheduled transfer to be listed on your online banking site, please contact the bank to cancel your old one and then setup a new one online, otherwise, your transfer will occur twice.
Questions about your bill pay service are answered in Digital Insight's Bill Pay FAQ!
What is Multi-Factor Authentication?
Multi-factor Authentication, MFA for short, is the name given to requiring more than just a password to login to your internet banking account. It is a new requirement by FDIC for all banks who offer transactions over internet banking.
How does Multi-Factor Authentication work?
When you log in to your internet banking account you will have to create security questions. Then, once you are logged in, you can "register" a computer so that you will not have to answer your security questions every time you login from your home computer. If you attempt to login from any other machine, you will will be required to answer your security questions for added safety.
What questions are available?
There are 12 different questions to choose from.
Do I have to use MFA?
Bank of Edmonson County will be requiring you to use Multi-Factor Authentication to comply with new federal regulations.
When will I be required to register for MFA?
When you login on December 14th, 2006, or the first time after that day, you will be prompted to create extra security for your online banking account.
If you have any questions not answered by the items above, please call Bank of Edmonson County at (270)597-2175 or (270)793-0033.